IT Operations Intern

Contract • 

Royal Oak, MI

Experience

1+ years

Seniority Level

Entry Level

Employment Type

Contract

Career Now is seeking an IT Operations Intern who will be part of a growing and diverse Technology team that supports all areas of Career Now Brands operations. You will expand your knowledge of IT asset & service management, IT governance, software, hardware, networking, telephony, server administration and security. Our environment is fast paced, dynamic, proactive, and full of career growth.

What you will do:

  • Experience in a mixed environment of Windows, Mac, Mobile
  • Support our clients with troubleshooting laptop, Desktop, Mobile Devices, software, hardware and other issues
  • Provide the installation of upgrades of new hardware, software, firmware, etc to the client environment including servers, laptops, printers, etc.
  • Managing inventory of all IT Hardware
  • Basic hardware repairs, not limited to Computers and Printers
  • Imaging/provisioning of new and existing client machines
  • Assisting in the Planning of the maintenance and configure, support and optimize all technology assets (network hardware, software, communication/telephony links, LAN, WAN, WiFi, VPN, NICs, etc.)
  • Perform other related duties as assigned or requested
  • Assisting in Administration of O365, GSuite and other SaaS Solutions

What you will need:

  • 1+ years in a Service Desk or IT Technician Support Role.
  • Knowledge of desktop, server and networking support.
  • Windows, and Mac, and Mobile device experience.
  • The ability to work from a ticket system.
  • An organized and systematic approach to problem solving.
  • Excellent planning, organizational, and time management skills.
  • Self-Starter, Proactive, and Critical thinker who can multitask.
  • May require some rotating on-call coverage and emergency response as needed

Career Now Brands brings creative marketing solutions to recruitment and enrollment practices in the trucking, education and job distribution industries. Our flagship products - CDL Job Now, Career School Now and RocketPost - help build our clients' businesses while impacting millions of lives by boosting employment and enrollments across the U.S.

This position will be in our new downtown Royal Oak headquarters. We recently renovated a large industrial warehouse into a modern, new office that embodies the culture and character of Detroit’s most innovative tech startup.

Interested? Apply at: https://airtable.com/shr93JNtBnIYOXVKr

To learn more about our company, please visit www.careernowbrands.com

Career Now Brands is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.